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Dear Quota Team

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I am 24 years old and over two years out of college. My first job after graduation was a customer support role with my current company. I didn’t mind the job but the pay wasn’t great and there was really not a whole lot of room for advancement. Knowing this, I decided to switch over to sales, still with the same company. 

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I have been in sales for almost six months now. The first few months, I was in training and had ramp pay. But I have been off ramp for close to four months now and things are going pretty badly. I can close deals but the number of leads I have to go through to get there is very high. My company tracks everything, and I am already on something like a PIP (it’s not called that) which means they’re limiting how many inbound leads I can take, given my lower closing percentage.

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Besides that, I have realized that I might hate this job. I’m not motivated to convince customers of anything, even though it means more money for me. I don’t like the “chase,” and I miss the days when I could just sit back and answer calls and help people solve problems without having a huge quota looming over me. Is this a sign that I should quit sales? I am starting to dread waking up in the morning. 

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Confused in Location Withheld  

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Dear Confused,

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Normally, we might attribute your troubles to growing pains, but (using your own words) dreading waking up in the morning and hating your job are pretty good indicators you’re not in the right place. Could you stick it out for another six months, just to say you gave it a fair shot? If so, do it and see what happens. If the answer is a hard no, then do yourself (and your company) a favor and ask to be transferred back to customer support. There’s no shame in doing what’s best for everyone. Good luck!